Privacy Policy

1. Introduction

HemaWeb ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Date of birth and gender
• Blood type and medical eligibility information
• Location data (with your consent)
• Donation history and preferences

2.2 Automatically Collected Information

When you use our Platform, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Matching donors with blood donation opportunities
• Sending notifications about nearby blood drives
• Verifying donor eligibility with medical facilities
• Improving our Platform and user experience
• Communicating with you about your account and our services
• Ensuring platform security and preventing fraud
• Complying with legal obligations

4. Information Sharing and Disclosure

4.1 With Medical Facilities

We share your donor information with authorized hospitals and medical centers for the purpose of donor verification and blood donation coordination.

4.2 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.4 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure data storage and backup procedures

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain processing of your data
• Withdraw consent at any time
• Opt-out of marketing communications

To exercise these rights, please contact us at privacy@hemaweb.world

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Donation history may be retained for medical record-keeping purposes.

8. Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@hemaweb.world
Support: support@hemaweb.world