Terms of Service
Last updated: November 19, 2025
1. Acceptance of Terms
By accessing and using HemaWeb ("the Platform"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Platform.
2. Description of Service
HemaWeb is a platform that connects blood donors with hospitals and medical centers in Thailand. The Platform facilitates:
- Registration and verification of blood donors
- Discovery of blood donation drives and opportunities
- Communication between donors and medical facilities
- Tracking of donation history and eligibility
3. User Accounts
To use certain features of the Platform, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
4. Donor Verification
Blood donor verification is conducted by authorized medical facilities. By participating in the verification process, you:
- Consent to medical screening and eligibility assessment
- Agree to provide accurate health information
- Understand that verification does not guarantee acceptance for donation
- Acknowledge that medical facilities have final authority on donor eligibility
5. Medical Disclaimer
HemaWeb is a platform service only. We do not:
- Provide medical advice, diagnosis, or treatment
- Guarantee the safety or suitability of blood donation for any individual
- Assume responsibility for medical decisions made by users or medical facilities
- Warrant the accuracy of health information provided by users
Always consult with qualified healthcare professionals regarding blood donation eligibility and health concerns.
6. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using the Platform, you consent to our collection and use of personal data as outlined in the Privacy Policy.
7. User Conduct
You agree not to:
- Provide false or misleading information
- Impersonate any person or entity
- Use the Platform for any illegal purpose
- Interfere with or disrupt the Platform or servers
- Attempt to gain unauthorized access to any portion of the Platform
- Harass, abuse, or harm other users
8. Intellectual Property
The Platform and its original content, features, and functionality are owned by HemaWeb and are protected by international copyright, trademark, and other intellectual property laws.
9. Limitation of Liability
To the maximum extent permitted by law, HemaWeb shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Platform.
10. Termination
We reserve the right to terminate or suspend your account and access to the Platform at our sole discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason.
11. Changes to Terms
We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the "Last updated" date.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Thailand, without regard to its conflict of law provisions.
13. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: legal@hemaweb.world
Support: support@hemaweb.world